New! CityBoost and Loyalty Bonus

First, update your app!

     


 

Choose your acceleration!

In the app menu, discover the CityBoost section and choose from 3 acceleration levels:
Soft / Medium / Fast
The “Soft” level is selected by default. Your choice will be effective from your next rental and all the ones after.


How to find scooters equipped with CityBoost?

In the app, identify scooters equipped with Cityboost with their yellow circle on the map and their flash on the booking screen. Scooters not equipped with Cityboost are available by default with the soft acceleration level.


Who is eligible for CityBoost ?

Any user who has driven at least 150 minutes since registering for Cityscoot. Take the necessary time to handle the scooter!


 

The more you drive, the more minutes you earn!

Every month, your trips allow you to reach one of the four loyalty statuses giving you free minutes. These earned minutes are automatically credited to your account at the beginning of the following month and are valid for the month in which they are allocated. They will be debited in priority from your minute balance, as you rent.

NUMBER OF PAID MINUTES
PER MONTH
STATUS NUMBER OF FREE MINUTES GRANTED
Less than 150 min CityRider 0 minute
From 150 to 299 min CityExplorer 10 minutes
From 300 to 499 min CityLover 30 minutes
From 500 to 999 min CityMaster 60 minutes
1 000 min and more CityLegend 130 minutes

How are Loyalty Bonus minutes counted?


Recorded:
The minutes billed per unit at the current rate or debited from a CityRider Pack.

Not recorded:
The free minutes offered from a promotional code, a sponsorship code, a commercial gesture or the loyalty program of the previous month and the minutes refunded or credited after a rental.


How to view the progress of your loyalty bonus?

In the app, go to the Loyalty Bonus section: you will see at any time the progress of your minutes recorded in the program. You will also be notified as soon as you reach a level!


 

Terms and Conditions of the Loyalty Bonus and the Cityboost function