Politica de cookies

Última actualització 11 setembre 2020

Versió en català pròximament

About cookies

What is a “cookie”?

A cookie is a tracker that can be stored on your device (computer, tablet, or smartphone) and/or when viewing a Service with browser software via the Website or the Application. It enables recognition of the device concerned each time it is used to access digital content containing cookies from the same issuer, and depending on the type of Cookie, the collection of additional, non-directly identifying information regarding your behaviour using the Services.

Who uses cookies?

Cookies may be installed by Cityscoot, its technical service providers, its partners or by third parties. The person on behalf of whom they are issued has sole responsibility for their use and the Data collected through them.

How are they managed?

By continuing to use the Website and the Application, you accept that cookies are installed on your device, for the purposes set out in the “Consent Management Platform” (CMP) and in this Cookies Policy.

You can select whether or not you wish Cookies to be stored on the Website or the Application through the CMP that is displayed upon your first visit; you are required to make this selection for each visit if you are in private browsing mode or upon the subsequent visit if you delete your pre-existing Cookies. You are offered the option of consenting or not to the Cookies per purpose and per partner. You may amend your selection at any time by clicking here:

You can configure your browser software such that the acceptance/opt out of Cookies is offered occasionally, before a Cookie is stored on your device.

The cookie is installed for a maximum period of thirteen (13) months.

If you do not consent to the storing of Cookies or if you have deleted them, your navigation and experience on the Website may be limited. This may be the case if, for example, we do not recognize the type of browser used or the language and display settings.

Cityscoot accepts no responsibility for the consequences that may arise in relation to the decreased functionality resulting from the non-acceptance of Cookies and the inability to store or retrieve the Cookies required for site functionality as a result of your choices.


What are cookies used for?


These Cookies are needed for correct navigation of the Website and the proper functioning of the Application. In particular, they are used to:

  • adapt the presentation of the Website to the display preferences of your device (language, resolution, operating system, etc.);
  • store information relating to your login details;
  • provide you with access to your account via your login details;
  • Implement security measures, for example when you are requested to log in again after a certain period of time.


Audience measurement cookies enable us to track visits and sources of traffic so that we can improve the relevancy and ergonomics of our Website. They help us to know which pages are the most and least popular, and to observe visitor behaviour on our Website.


We offer you the option of activating functionality enabling the sharing of editorial content and any type of content published on the Website or the Application through social networks. Social network cookies are managed by the publisher of the social network website. You are advised to read the use policy of the social networks on the corresponding websites.


We propose that you consent to the use of advertising cookies on our website. These cookies may be installed on our Website by advertising partners. They may then be used by these companies to offer you advertising related to our products on other websites. They do not store personal data directly; they are based on the unique ID of your browser and internet device.

Below is a list of the cookies on our Website. It enables you to access the confidentiality policy of the recipient and to exercise your right of opposition, where applicable.


Type Recipient Cookie name Confidentiality policy Opt Out link
Performance cookies Adobe _schn https://www.adobe.com/privacy/policy.html https://www.adobe.com/privacy/opt-out.html
snapchat sc_at https://www.snap.com/fr-FR/privacy/privacy-policy https://www.snap.com/fr-FR/cookie-settings
Google _gclxxxx https://policies.google.com/privacy?hl=fr-CA https://tools.google.com/dlpage/gaoptout?hl=fr
Google _gid https://policies.google.com/privacy?hl=fr-CA https://tools.google.com/dlpage/gaoptout?hl=fr
Google _ga https://policies.google.com/privacy?hl=fr-CA https://tools.google.com/dlpage/gaoptout?hl=fr
Google _gat_UA-116420937-1 https://policies.google.com/privacy?hl=fr-CA https://tools.google.com/dlpage/gaoptout?hl=fr
Strictly necessary cookies Optanon  / One Trust OptanonAlertBoxClosed https://www.onetrust.com/privacy/ https://privacyportal-cdn.onetrust.com/dsarwebform/37bcc497-a196-48f1-a08b-e897b5a77859/08a01c64-41fd-4b4e-9d42-cde44371a422.html
CloudFare __cfduid https://www.cloudflare.com/fr-fr/privacypolicy/ https://optout.networkadvertising.org/?c=1&utm_referrer=https:%2F%2Fsupport.cloudflare.com%2Fhc%2Ffr-fr%2Farticles%2F360004817612-Cloudflare-et-le-RGPD
Optanon  / One Trust OptanonConsent https://www.onetrust.com/privacy/ https://privacyportal-cdn.onetrust.com/dsarwebform/37bcc497-a196-48f1-a08b-e897b5a77859/08a01c64-41fd-4b4e-9d42-cde44371a422.html
Cityscoot CAKEPHP    
Cityscoot citySelected    
Cityscoot citySelected    
Cityscoot citySelected    
Cityscoot anchor    
Cityscoot anchor_contact    
IAB Europe eupubconsent https://cookiepedia.co.uk/cookies/eupubconsent  
Targeting cookies Youtube GPS https://www.youtube.com/static?template=terms&gl=FR https://support.google.com/youtube/answer/32050?co=GENIE.Platform%3DAndroid&hl=fr
Sizmek eyeblaster https://www.sizmek.com/privacy-policy/ https://l3.evidon.com/site/384/6847/7?lang=fr-fr
Sizmek t1 https://www.sizmek.com/privacy-policy/ https://l3.evidon.com/site/384/6847/7?lang=fr-fr
Youtube VISITOR_INFO1_LIVE https://www.youtube.com/static?template=terms&gl=FR https://support.google.com/youtube/answer/32050?co=GENIE.Platform%3DAndroid&hl=fr
snapchat _scid https://www.snap.com/fr-FR/privacy/privacy-policy https://www.snap.com/fr-FR/cookie-settings
Sizmek OT2 https://www.sizmek.com/privacy-policy/ https://l3.evidon.com/site/384/6847/7?lang=fr-fr
Sizmek u2 https://www.sizmek.com/privacy-policy/ https://l3.evidon.com/site/384/6847/7?lang=fr-fr
Facebook _fbp https://www.facebook.com/about/privacy https://www.facebook.com/policies/cookies/
youtube YSC https://www.youtube.com/static?template=terms&gl=FR https://support.google.com/youtube/answer/32050?co=GENIE.Platform%3DAndroid&hl=fr
Sizmek OT_1073742961 https://www.sizmek.com/privacy-policy/ https://l3.evidon.com/site/384/6847/7?lang=fr-fr
Facebook _fbp https://www.facebook.com/about/privacy https://www.facebook.com/policies/cookies/
Google _gat_gtag_x https://policies.google.com/privacy?hl=fr-CA https://tools.google.com/dlpage/gaoptout?hl=fr
Facebook fr https://www.facebook.com/about/privacy https://www.facebook.com/policies/cookies/


How can I manage/delete these cookies?

All major internet browsers enable management of the cookies installed on your computer or mobile device.

If you do not want our Website to install cookies on your computer or mobile device, you can restrict them or delete them easily through the settings on your browser or mobile device. Furthermore, you can configure your computer or mobile device to send you a notification each time you receive a cookie on your computer or mobile device, in order to decide whether to accept it or not.

Third-party sites enabling you to configure cookies


You can connect to the website Youronlinechoices, recommended by the digital advertising professionals that comprise the European Digital Advertising Alliance (EDAA), managed in France by the Interactive Advertising Bureau France. You can also see which companies are registered on this platform and which offer the option of accepting/opting out of the Cookies used by these companies to adapt the advertisements displayed on devices to User browsing information: https://www.youronlinechoices.com/uk/your-ad-choices 


This site, available in English, also enables you to make online choices via the following link: http://www.aboutads.info/choices/.


The settings for managing Cookies are different on each browser. The settings are listed in the browser help menu, where you can find information on how to modify your cookies settings:

For Internet Explorer™:

For Safari™

For Chrome™ :

For Firefox™ :

For Opera™ :

If you are browsing on an iPhone or iPad: from the home screen, select Settings>Safari, then choose your preferred configuration. https://support.apple.com/en-us/HT201265

If you are browsing on a device that uses an Android system: go to Menu> Settings> Security and confidentiality> select or deselect the “Accept cookies” box. Reload the browser for the changes to take effect.

If you are browsing on a Windows Phone device: in Internet Explorer, click on More> Settings. Internet Explorer settings can also be accessed through Settings on the list of applications. Select or deselect the option to Allow Cookies.

SDK Mobile

When using the Application, Software Development Kits (SDK) are used for its functioning.

Our Application is never used to present you with advertising or facilitate third party advertising. You can browse with full confidence in the protection of your privacy. Access is requested with the sole purpose of enabling the use of our services and improving their functioning. It is subject to a prior authorisation request and the possibility of withdrawing this authorisation. The CITYSCOOT Service may still be used even in the event of refusal or withdrawal of access authorisation.

SDK Mapbox: Allows you to locate yourself on the map, indicates the location of nearby Scooters and provides a route to get you there.

SDK Batch: Enables management of mobile notifications, in order to inform you about reservation confirmations or cancellations, or to alert you when Scooter is paused for a certain period of time. They also allow us to warn you about exceptional circumstances (CITYSCOOT Service failure, poor weather conditions, etc.). These notifications are very practical for users. However, you can deactivate them via your smartphone settings.

SDK AppsFlyer: Facilitates measurement of performance and analysis of customer acquisition campaigns. Further information about AppsFlyer SDK is available at https://www.appsflyer.com/product/security-and-privacy/. You can deactivate this data processing at any time via https://www.appsflyer.com/optout. In order to do so, you must have the Identifier for Advertisers (IDFA) of your mobile device.