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Help Center > Reservation > I booked the moped, but I can’t find it

I booked the moped, but I can’t find it

When you book a moped, its position is always displayed in the app, the map can guide you to get there easily. 

 

If you can’t see the moped, please check around you as the GPS position is approximative. The moped could be at the crossroads, on the other side of the street or hidden between 2 cars parked. 👀

Contact-us in need, we can also guide you.