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Help Center > End of the rental > The saddle or topcase light is lit on the keyboard

The saddle or topcase light is lit on the keyboard

The saddle light stays on when one of the two elements is not detected as closed. 

Press the open button (on the handlebar) then without slamming, press the end of the saddle or sit on it

If the moped has turned off, simply retype your code to close the open item.

Here’s how to proceed: